Netreti

Managed Services

We Run the Gear So Your Team Can Run the Business.

Once a system is in, the next ten years are about keeping it healthy. Netreti's managed services bundle monitoring, maintenance, support, and cybersecurity hygiene into a flat, predictable engagement.

Network Operations Center monitoring dashboard

Operational Security & Support

Proactive IT Management and System Oversight.

Uptime is a byproduct of preparation. Netreti continuously monitors your firewalls, Wi-Fi access points, camera health, and access logs, addressing alerts immediately if any device drops offline.

We handle patch management, firmware updates, and automated backups so your systems stay secure, protected, and recoverable without interrupting your operations.

What's included

Six Services, One Predictable Support Plan.

  • 24/7 Monitoring

    We watch the network, the cameras, the door controllers, and the cloud platforms — and act before you notice.

  • Proactive Maintenance

    Firmware updates, configuration backups, and preventive checks so failures are caught before they hit production.

  • Help Desk & Support

    A real human who knows your building. Tickets routed by priority, with SLAs that match your uptime needs.

  • Vendor Coordination

    We're the single point of contact for your ISPs, hardware vendors, and software providers — so your team isn't on the phone all day.

  • Reporting & Reviews

    Quarterly reviews of usage, incidents, capacity, and recommendations — no jargon, no fluff.

  • Cybersecurity Hygiene

    Patch management, password rotation, segmentation reviews, and incident response — the unsexy work that prevents the dramatic incidents.

FAQ

Frequently asked questions.

Please contact us if you can't find an answer to your question.

  • What's included in Netreti managed services?
    Monitoring of your network, cameras, door controllers, and cloud platforms; preventive maintenance and firmware updates; help desk support; vendor management; regular reporting; and cybersecurity hygiene.
  • Do you manage systems Netreti didn't install?
    Yes. Managed services cover networks, cameras, and access systems even when Netreti didn't install them.
  • How do existing clients request support?
    Existing clients can submit and track support requests through the Netreti Client Portal, which requires a client login.
  • Will you deal with our ISPs and equipment vendors?
    Yes. We act as the single point of contact for your internet providers, hardware vendors, and software providers so your team isn't on the phone all day.

Already Have a System in Place?

We take over existing networks, cameras, and access systems — even if Netreti didn't install them. Let's talk.

Schedule Consultation 678-909-9200